Join us!
We’re looking for an IT-consultant as Customer Value Engineer – BI, Process Automation & AI (m/f/d) to join our Value Engineering team at IntegrityNext. Together with our product, sustainability expert, sales and customer success teams, you will shape a repeatable service offering that creates impact quickly – and keeps growing year over year. You will design and implement dashboards, automations, and AI workflows that maximize platform impact across procurement and ESG teams.
What can you expect?
Deliver platform value in close collaboration with customers
- Act as the technicallead or primary point of contact in customer onboarding and optimization projects across different sustainable supply chain solutions, industries and geos
- Translate delivery needs into BI dashboards, automations,and AI supported workflows that accelerate time-to-value
- Use IntegrityNext APIs and data outputs to integrate with customer systems (e.g. ERP, supplier portals, BI stacks)
Build and scale reusable intelligence
- Build and maintain scalable assets: dashboards, connector templates, automation flows, and AI agents
- Design,pilotand deploy intelligent features that reduce manual effort and improve delivery consistency across customers
- Work closely with Product and Engineering to test and shape roadmap priorities based on real-world usage
Take responsibility for delivery tooling and measurement
- Define platform KPIs for onboarding, usage, and supplier engagement with CSM and Product teams
- Help measure and improve time-to-value, feature adoption, and integration completeness
- Continuously identify opportunities to collaboratively convert custom delivery work into productized platform features
- Contribute to a learning-oriented environment where tools, patterns, and best practices are shared openly across the team
Connect customer impact to product evolution
- Be the technical voice in post-rollout retrospectives and continuous improvement sessions
- Collaborate cross-functionally to improve delivery frameworks, AI workflows, and platform templates
- Share learnings to influence roadmap, partner design feedback, and integration best practices
What should you bring along?
Experience & Platform Delivery Focus
- 4+ years in dataIT-consulting, engineering, platform integration, or forward-deployed technical roles
- Demonstrated ability to implement BI dashboards, use RESTful APIs, and support real-world system integration
- Strong working knowledge of tools like Power BI, n8n, Microsoft Power Automate, Zapier,Loveableand OpenAI integrations(youdon’tneed experience with every tool listed; we value the ability to learn and adapt)
- Bonus: experience building and scaling reusable service delivery components in SaaS/ESG environments
- Proven ability to work with OpenAI APIs, LLMs, and prompt engineering concepts
- Experience building andmaintainingautomation pipelines using n8n or similar platforms
- Exposure to enterprise system landscapes (ERP, procurement, supplier systems) and understanding of basic data structures
Systems Thinking & Pragmatism
- Ability to deliver technical solutions quickly in live customer settings
- Bonus: experience with sustainability or compliance software
Communication & Collaboration
- Fluent in English, German is beneficial,comfortableand professionalinteracting with enterprise clients
- Structured thinker who can partner with consulting, product, and CS teams
- Able to align complex stakeholder needs with efficient technical solutions
About us
IntegrityNext, a global leader in supply chain sustainability software, stands at the forefront of corporate sustainability and compliance. Since 2016, businesses have trusted IntegrityNext to simplify ESG compliance, reduce risks, and address critical challenges like due diligence, decarbonization, and sustainability reporting. With over 500 customers and 2 million suppliers across 190 countries, IntegrityNext is transforming supply chains into engines of transparency and sustainable growth. For more information, visit www.integritynext.com.
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants from all backgrounds and strive to create an environment where everyone feels respected and heard. Join us in our mission to build a more equitable and inclusive world.
